Turning Tension into Trust: A Leader’s Guide to Difficult Conversations with Raylene Thompson, MBA, CPXP

Join us on March 26th to learn how to turn tension into trust with Raylene Thompson, MBS, CPXP.

About the Speaker

Raylene Thompson is a healthcare professional with more than 20 years of experience across multiple sectors of the industry. She currently serves as an Advisor at Practicing Excellence, where she partners with healthcare organizations nationwide to strengthen workforce and leadership development, enhance patient experience, and support the growth of clinicians and leaders. Raylene is passionate about coaching, mentoring, and cultivating strong leadership capabilities, believing that investing in healthcare professionals creates a ripple effect that improves team performance and patient outcomes.

In addition to her advisory work, Raylene serves as Chair of Programming for ACHE of East Tennessee, where she leads the planning and execution of regional events and networking opportunities. A graduate of the University of Tennessee’s Haslam College of Business, she earned her Executive Healthcare MBA and holds certifications in Patient Experience and Clinician Coaching. Her career has focused on organizational development, strategic planning, employee engagement, leadership development, and advancing compassionate, patient-centered care through data-driven insights and culture-focused leadership.